When can you access your data?
If you have a Basic Meter, you will see your usage data approximately two days after your next scheduled read date. If you have requested an early meter read, you will see your data two days after your nominated read date.
If you are a new Powerclub Member and are moving into a new property, your data will be displayed once your 3-business day cooling-off period finishes.
When is your data updated?
For Basic Meters, your data is updated at 6 am every day, allowing you to see yesterday's estimated usage. Your data will be an estimate unless it is the day after a meter read, which happens approximately every 90 days.
Accuracy
Your actual data will be displayed after your meter read, which happens approximately every 90 days. Until then, your 5-minute usage is estimated using the same method as the Australian Energy Market Operator. Your estimated daily consumption is based on;
> your Average Daily Usage calculated for your Powerbank contribution
> after your second meter read, it will be based on the previous month's actual usage
> after one year, it will be calculated on your usage for the same time last year