The Utility Relief Grant Scheme helps Powerclub Members who do not have the capacity to pay their current electricity bill due to a sudden or temporary financial crisis and are at risk of disconnection of supply due to non-payment. A Member may only apply through the scheme once every two years for their electricity account.
Eligibility
To be eligible for this concession, a Member must hold a valid concession card or be registered with Powerclub’s hardship program, PACE. Valid concession cards include:
> Pensioner Concession Cards issued by Centrelink or the Department of Veterans' Affairs
> Health Care Cards issued by Centrelink
> Department of Veterans' Affairs Gold Repatriation Health Cards
You must be able to demonstrated that the financial difficulty is unexpected and has resulted in being unable to pay your electricity bill without assistance. The account must be at risk of non-supply and at least one of the following conditions need to be met:
> A significant increase in usage
> A recent decrease in income (e.g. due to loss of employment)
> High unexpected expenses on essential items
> The cost of shelter is more than 30% of the household income
> The cost of utility usage is more than 10% of the household income
Health Care cards in the name of a child are ineligible for this concession.
Application
To apply for this concession, please contact Powerclub on 1300 294 459 so we can add your concession card details to your account.